Freedom of Information Officer

South Oxfordshire District Council
20578.00 GBP Annual
14 Jul 2017
21 Jul 2017
Job Type
Freedom of Information Officer

South Oxfordshire District Council and Vale of White Horse District Council are forward thinking local authorities, based in one of the most attractive areas of the country. They are looking for a professional, competent and enthusiastic person who is able to communicate well at all levels. An excellent benefits package is on offer including annualised hours (flexible working) and a career average pension scheme. They have modern open plan offices and smart working practices.

Position: Freedom of Information Officer
Location: Milton Park, Oxfordshire
Job Type: Full Time, Permanent
Hours: 37 hours per week
Starting Salary: GBP20,578 per year, Grade 3
Benefits: A basic 23 days annual leave per annum, rising to 28 days after five years. You also have all the bank holidays to look forward to and time off between Christmas and New Year. Flexible working and annualised hours; pension scheme; childcare voucher scheme; free parking.

About the role:

They are looking for someone to manage freedom of information requests (FOI's), environmental impact regulations (EIR's) and data protection act requests (DP), working across South Oxfordshire and the Vale of White Horse District Councils. They require someone with an extremely strong customer focus and an ability to be flexible working on a very broad range of tasks (for example able to manage up to four distinct email inboxes).

The post holder will also be required to pick up a range of general administrative tasks, to provide cover when necessary for the business support assistant and to help out at events run by the team which will require occasional evenings, estimated at four a year.

Main duties and responsibilities:

• Enter FOI, EIR and DP requests for both councils onto the freedom of information register, establishing and directing to internal teams responsible for providing the response, providing guidance to staff when needed
• Monitor response times and encourage teams to respond within the target deadline
• Prepare the monthly freedom of information statistics for Heads of Service and management team
• Ensure procedures and guidance for processing requests are kept up to date
General office administration
• Answer phones and pass on messages where appropriate
• Manage the raising of purchase orders and sales orders and processing of supplier invoices and checking / chasing payments for the Policy and Partnership Team and Human Resources
• Assist with administration relating to events run by the team
Cover for business support assistant
• General administrative support to the head of service, line manager, service manager and other team members, including assets of community value

About you:

• Good standard GCSE's (grades A to C) or equivalent level of experience
• Excellent attention to detail and organisational skills
• Excellent customer service skills
• Intermediate MS office skills and ability to adapt to using different databases and systems
• Good written and verbal communication skills
• Strong customer service ethos and a desire to exceed customer expectations
• You need to be able to juggle priorities changing at short notice and frequent interruptions

If you have the following experience or qualifications ?? it's a bonus:

• A levels or equivalent
• Experience of working in an Administration team
• Experience of producing reports from an IT system

You may have experience of the following: FOI Officer, Freedom of Information Officer, Administration, Office Administrator, Reporting, Databases, Local Government, Statistics, Customer Service, Administrative Assistant, etc.

This vacancy is being advertised by EasyWeb Recruitment, the UK's leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.