Project Support Officer

• Location: Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF

Description

We are committed to the development of our workforce.This position is only available to applicants who already work for Surrey County Council.We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This role has a starting salary of £36,873 per annum based on a 36 hour working week.

Within our Design and Transformation Service, we have two vacancies for Project Support Officer, which are offered as fixed term contracts to end March 2027. These roles will work as part of our Delivery team to support the Devolution & Local Government Reorganisation programme - the largest change to the local government landscape in 50 years.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service, pro rata for part time staff
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents.

About the Role

We are seeking two highly organised and proactive Project Support Officers to provide essential support to a complex programme of work. The role will focus on workforce disaggregation, TUPE-related activity, and project coordination, ensuring delivery against statutory and fixed timescales.

You will work closely with the workforce lead, HR colleagues and the programme manager, providing high-quality administrative, coordination, and reporting support while handling sensitive employee data in line with GDPR and organisational policies.

This is an excellent opportunity for someone with strong project support experience who enjoys working in fast-paced, regulated environments.

Key Responsibilities

• Provide day-to-day project and programme support across defined workstreams
• Coordinate meetings, workshops, and stakeholder engagement activities, including agendas, papers, and follow-up actions
• Support TUPE and workforce disaggregation activities, including collation and management of employee data
• Maintain accurate programme documentation, logs, trackers, and version-controlled records
• Produce progress reports, briefings, and updates to support governance and decision-making
• Support compliance with data protection, confidentiality, and statutory requirements
• Liaise with internal teams and external partners to ensure actions are delivered to timescale
• Proactively manage risks, issues, and dependencies, escalating where appropriate

Essential Skills and Experience

• Proven experience in a project or programme support role, preferably within a complex organisation
• Strong administrative and organisational skills, with the ability to manage multiple priorities
• Experience handling sensitive data and working within confidentiality and GDPR requirements
• Excellent written and verbal communication skills
• Confidence working with a wide range of stakeholders
• Strong attention to detail and a methodical approach to work
• Good working knowledge of Microsoft Office (Word, Excel, Outlook, Teams)

Shortlisting Criteria

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours :

• That the three questions are answered in full
• Demonstration of working with competing demands

To apply, we request that you submit a CV and you will be asked the following three questions:

• What attracted you to this role, and which of your strengths and experiences do you feel would be most beneficial to the team?
• This role requires strong coordination, reporting, and stakeholder engagement skills. Please provide an example of how you have supported a complex project or workstream, including meeting coordination, documentation, reporting, and managing multiple stakeholders to statutory or fixed deadlines.
• Please describe any experience supporting TUPE transfers and/or workforce disaggregation activities. In your answer, include examples of how you have managed employee data, supported statutory processes, and ensured compliance with data protection requirements (e.g. GDPR).

Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey.

The job advert closes at 23:59 on 27/02/2026 with interviews planned to follow.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.