Operations Director

The Hampshire Regional YMCA is seeking a senior leader to help guide the long-term vision of our organization! Under the direction of the CEO, the Operations Director oversees the operation of the Y and participates in volunteer and staff development, financial development, and collaboration with community stakeholders. Department oversight may include: Membership, Aquatics, Youth, Facilities, Community Impact Development and Marketing, dependent on needs of the YMCA. This role provides supervision to program directors, including staff and program operations and development to achieve financial and strategic goals. This individual acts as a senior level leader of the YMCA and is able to support CEO role as needed. Our ideal candidate has built their career around nonprofit management; YMCA experience is strongly preferred but other candidates will be considered.

Qualifications

• Bachelor's degree in management, human services, recreation, business or related field, plus five years related experience or training, or equivalent combination of education and experience preferred.
• Five or more years of staff management experience, preferably in a YMCA or other similarly related organization.
• Ability to direct assigned operations including volunteer development, supervision of staff, development and monitoring of budgets, marketing and public relations, program and fund development/management.
• Prefer knowledge of, and previous experience with membership sales, business operations, and acquisition and retention strategies.
• Ability to establish and maintain collaborations with community organizations.
• YMCA Team Leader or Multi-Team/Branch Leader certification preferred.
• Handle multiple tasks, work independently, problem-solve and possess effective time- management skills.
• Knowledge of membership programming as it relates to the YMCA.
• CPR/AED/FA certification acquired within 90 days of hire