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Multi-Agency Partnership - Team Manager


GBP44,838 per annum for 36 hours per week based at Guildford Borough Council, Millmead House, Millmead, Guildford, Surrey, GU2 4BB.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 24 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

About the role

Following the recent restructure of our Children, Families and Learning directorate, a fantastic opportunity has become available for a vibrant Team Manager to join us on our journey and contribute to improving our service. The role is based in our Multi-Agency Partnership (MAP) within our Children's Single Point of Access (C-SPA), which is the "front door" to our Children's Services.

The C-SPA provides advice and guidance to members of the public and our partners as well as targeted help and access to statutory services via requests from our MAP. All requests for support from C-SPA are made in line with our "Effective Family Resilience" document which outlines the criteria for the different levels of need. Working in partnership with Surrey Police and Health colleagues, C-SPA will ensure that any request for support from our Children's services is thoroughly assessed so that the correct level of response is provided. Our most recent Ofsted monitoring visit in June 2019 confirmed that we are making progress and that our teams are professionally curious, supportive and committed to supporting children and young people.

The MAP Team Manager plays a key role by co-ordinating and managing the daily activity in the MAP and maximising the contribution of partners to ensure that operational teams are equipped with the fullest picture when they make contact with children and families to follow up on safeguarding concerns.

Reporting to the MAP Service Manager, the MAP Team Manager plays a crucial role in:

  • listening and responding to staff and partners at all levels and from a range of different professional backgrounds
  • interpreting information, data and intelligence
  • communicating and giving feedback
  • making informed and evidence based decisions
  • creating a positive interface for all MAP practitioners and partners
  • keeping pace in a fast moving multi-agency environment
  • adhering to strict timescales

The MAP Team Manager will coordinate and manage daily activities in the MAP and maximise the opportunities and benefits of working with partners to deliver a safe and effective service. The MAP Team Manager will supervise social workers and MAP Officers, including one MAP Administrator.

About You

We are looking for someone who has experience of working in a multi-disciplinary environment, ideally with direct experience of working in a front door service such as ours. This would've involved managing a statutory child protection team with demonstrable confidence and competence at making decisions to safeguard and protect children.

Your empathy and sensitivity to the needs of those reporting to you will be at the forefront, as will your capability to make decisions, especially where there is uncertainty.

You will know how to measure and monitor practice and performance to ensure individuals and the service as a whole operates to a consistently good standard. Diplomacy will be essential as you navigate challenges fairly and robustly. You will not be afraid to think creatively to solve problems!

At the heart of everything; you will always want to hear the child's voice and ensure that this is taken into account; maximising a child's life chances to improve their overall outcomes. But, most importantly; you will care enough to want to make a difference every day.

To be shortlisted for interview for this role, your CV and supporting statement must clearly evidence the following:

  • Professional social work qualification, CQSW or Diploma in Social Work (DipSW), or other relevant qualification recognised by the HCPC
  • Registered or in process of registering with the HCPC
  • Substantial experience in assessing the needs of and undertaking direct work with children and young people, with a track record of improving children and young people's lives in a UK statutory setting
  • Able to demonstrate understanding of the needs of children/young people in their specialist area
  • Ability to evidence skills in or willingness to develop Motivational Interviewing, partnership working and purposeful high quality supervision that has impacted on improved outcomes for children, young people and families and staff retention

For more information, please find attached the full job description.

We look forward to receiving your application.

Job details Additional information

Contact details

For an informal discussion contact Oye Ekelemu on by e-mail at .

Additional information

The job advert closes at 23:59 on 28.11.2019.

Interviews to follow.

44838.00 - 50711.00 GBP Annual

Multi-Agency Partnership - Team Manager

Guildford, UK

Published on 2 Dec 2019