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ICF Business Integration and Benefits Officer

The starting salary for this role is £43,923 per annum for working 36 hours per week.

We're on the lookout for an enthusiastic and dynamic individual to fill the role of ICF Business Integration and Benefits Officer within the ICF (Intelligent Client Function) team. The ICF is at the forefront of driving transformation through seamless business integration. As an ICF Business Integration and Benefits Officer, you'll be part of a team that's making a real difference within Surrey County Council, ensuring that business processes and systems related to ERP are seamlessly integrated, aligning perfectly with our strategic goals and objectives. It's a unique chance to take on a key role in Surrey County Council's transformational journey.

The team

The ICF is a new team established by the Council to drive meaningful transformation through optimising ERP system use, ensuring it becomes a powerful tool to drive efficiency and collaboration. The ICF Business Integration and Benefits Officer will drive action and delivery, providing a unique hands-on opportunity to make a significant impact across the organisation. This role has exposure across the council, requiring collaboration with project managers, SME's, and stakeholders.

Why work with us?

Catalyst for change: In this newly created position, you will work at the heart of ongoing transformation within Surrey County Council. You'll play a pivotal role in shaping the future of the Council.

Learning and development opportunities: In our dynamic environment, every day is a learning experience. You'll have the chance to grow professionally, acquiring new skills and knowledge to support your professional development.

Supportive team: SCC operates in a diverse, dynamic, and exciting environment - the ICF team is at the core of working with business services to transform the organisation.

Competitive compensation: You will benefit from a competitive salary, flexible working arrangements, excellent training and development opportunities, generous holiday entitlement, the option to buy additional annual leave, and the Local Government Pension Scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Work location

The ICF Business Integration and Benefits Officer position is a hybrid role with a requirement to be on site at either Dakota, Weybridge and/or Reigate, Woodhatch Place as and when required.

About the role

Benefits realisation: Support efforts within the ICF to closely monitor, analyse, and maximise the benefits derived from ERP projects and programmes.

Change management: Be a key player in supporting change management activities, particularly during system implementations and integrations, ensuring smooth transitions.

Business integration: Help shape and execute ERP business integration strategies that seamlessly align with the overarching organisational strategy.

About you

The role requires strategic thinking as well as experience of aligning ERP systems with organisational goals. You should be proficient in change management, project coordination, and process enhancement. In addition, you will be driven by results and excel in collaboration and optimising outcomes in transformative projects. We're looking for someone who is adaptable, detail-focused, and a team player.

As part of the application process, you will be asked to upload your CV and answer the following questions:

  • What are your motivations for applying?
  • Benefits realisation is crucial to ERP projects. Please share your approach to tracking, monitoring, and maximising benefits from ERP projects.
  • Tell us about your experience working in a dynamic and diverse environment with various stakeholders. How have you fostered collaboration and achieved meaningful improvements in such an environment?
  • Describe a situation where you had to identify shortfalls or inefficiencies in a process. What steps did you take to develop and implement corrective actions, and what were the outcomes?
  • Please share an experience where you identified and mitigated a significant risk related to an ERP project. How did your actions impact the project's success?

Answers to these questions will be scored and used for shortlisting purposes. The full role profile can be found on the employer site; please refer to this when writing your answers.

Additional information

The job advert closes at 23:59 on 08/10/2023.

Interviews will take place within 1 month of the job advertisement closing.

A Basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.

Our commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

  • The candidate has evidenced the minimum criteria for the role through their application
  • The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

ICF Business Integration and Benefits Officer

Surrey County Council
Reigate, UK

Published on 18 Sep 2023

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