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Debt Recovery Officer - Adult Social Care


The service are co-located with Adult Social Care and finance staff in various settings across the county. Your preferred location can be discussed at interview as we actively encourage agile and smarter working.

This is a 6 month secondment / fixed term contract.

For internal staff interested in a Secondment opportunity, please discuss with your Line Manager before submitting your application.

About the role

This is a relatively new role and an additional role within the Assessment & Income Collection service, which is part of the Adult Social Care directorate. You will play a critical role in ensuring that all fees and charges due to the council for the provision of care and support services are collected.

We are looking for someone with extensive experience in the field of debt recovery, ideally with an understanding of local authority procedures and a working knowledge of pre-action procedures.

Working closely with another Debt Recovery Officer in the same team you will make recommendations for recovery and explore options available to the council. Where necessary you will pursue charges via the government's Money Claims Online service and/or coordinate referrals through to the council's litigation team. A strong communicator; you will contribute towards the continued improvement of Adult Social Care debt recovery procedures and ultimately debt prevention.

An underlying knowledge of the charging principles determined by the Care Act 2014 would be an advantage, as would a working knowledge of SAP and the council's charging database ContrOCC.

For more information please find attached to the bottom of this advert a full job profile.

Additional information

Contact details

For an informal discussion contact Anouska Howells-Cook on or email.

We look forward to hearing from you.

Additional information

The job advert closes at 23:59 on 16th February 2020 with interviews taking place on Friday 21st February 2020.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 24 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit My Benefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

An Standard DBS 'Disclosure and Barring Service' check for regulated activity is required for this role.

Debt Recovery Officer - Adult Social Care

Surrey County Council
Kingsland Rd, London E13 9NT, UK

Published on 17 Feb 2020