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Chief of Staff

Chief of Staff

Application Deadline: 13 April 2024

Department: Executive Team - Professional Regulation

Employment Type: Permanent - Full Time

Location: London, Westfield Avenue

Reporting To: Lesley Maslen

Compensation: £77,923 - £86,581 / year

Description About the role

This is an extraordinary opportunity for an individual seeking a varied and exciting role as the Chief of Staff for Professional Regulation. In this key position, you will provide direct support to the Executive Director, ensuring the successful delivery of the directorate's strategic objectives and projects. As a critical conduit between the Executive Director and the wider Executive Management and Senior Management Team, you will play a pivotal role in driving improvements, fostering collaboration, and managing high-profile issues. This is a new role which the individual will be able to shape to add real impact to the Directorate.

Key Accountabilities:

  • Support the Executive Director and Executive Management Team in effective delivery of responsibilities through outcome-focused governance and engagement.
  • Ensure the Executive Director receives timely, high-quality briefings and support, setting standards and driving continuous improvement.
  • Collaborate with the Assistant Director of Planning and Performance to maintain a focus on performance delivery within an evolving context.
  • Collaborate to shape and implement Professional Regulations equality, diversity, and inclusion action plan.
  • Develop and maintain strong links across the directorate, wider NMC, and key stakeholders.
  • Act on behalf of the Executive Director on key issues, representing their views and acting as a critical gateway.
  • Design, lead, and manage the Professional Regulation extended private office function, optimizing the Executive Director's time and priorities.
  • Provide inspirational leadership to the private office function, modelling NMC values and behaviours.

About You

You will have the ability to work at pace, using sound judgement in areas where perhaps information is incomplete. Using your excellent communication skills, you will be able to influence decisions and direction at all levels. The role requires a high degree of aptitude when it comes to working flexibly and at pace and picking up knowledge of different areas quickly in order to make sound decisions.

This role requires a proven record of delivering impact and experience of demonstrating credibility and gaining the trust of senior stakeholders. You will be able to demonstrate the ability to balance core business regulatory priorities alongside priorities to make step changes to improve how we regulate.

Previous experience of the regulatory sector or leading complex casework would be an advantage. You will be able to demonstrate previous experience of operating at a senior level in a complex organisation with a dedication and commitment to driving high levels of staff engagement.


  • 30 days annual leave - plus eight days paid bank holidays
  • Enhanced Pension Contributions via our attractive Pension Scheme - with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
  • Life Assurance - 4 x current salary
  • Hybrid/Flexible working policies
  • Enhanced Maternity and Paternity Leave
  • 24 Hours Employee Assistance Programme
  • Cycle to Work Scheme
  • Perkbox membership
  • Subsidised restaurant in our Portland Place office
  • Season ticket loans

About Us Our core role is to regulate. First, we promote high education and professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate concerns about nurses, midwives and nursing associates - something that affects a tiny minority of professionals each year. We believe in giving professionals the chance to address concerns, but we'll always take action when needed. To regulate well, we support our professions and the public. We create resources and guidance that are useful throughout people's careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and we're increasing our visibility so people feel engaged and empowered to shape our work.
Regulating and supporting our professions allows us to influence health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions.

Check out our NMC LinkedIn page here for an insight into the NMC, our vacancies and the world of healthcare regulation.
Additional Information Please note, if we receive a high level of applications, we may choose to close this advert early. We encourage you to complete your application as soon as possible to avoid disappointment.

Our Pay Policy
It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.

For our internal colleagues, you will be paid in accordance to our internal pay policy.

Our commitment to equality, diversity and inclusion

The NMC is an exciting organisation with the ambition to be the leading healthcare regulator. To achieve this, we are working in an agile way that offers great opportunities for people with diverse backgrounds. We are committed to being an inclusive employer.

We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, marital status, pregnancy, maternity, disability, or gender identity and welcome applications from under-represented groups.

Reasonable adjustments

We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.

Screening and vetting

All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.

Chief of Staff

The Nursing and Midwifery Council
London, UK

Published on 2 Apr 2024

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