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Assistant Team Manager


GBP30, 660 per annum for 36 hours per week based at 25-30 Mallow Crescent, Guildford, Surrey, GU4 7BU.

There is an expectation that the role holder will be part of an out of hours on call rota. A laptop and mobile will be supplied if applicable to your role. You will benefit from 24 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

About the role

We have an exciting opportunity for the post of Assistant Team Manager at Mallow Crescent, Guildford. Mallow Crescent offers a supported living service and short breaks service on the main site in Burpham, Guildford and a smaller supported living site in Cobham.

The service is registered with the Quality Care Commission (CQC) and works in accordance with good practice guidance and standards. Our Vision is to provide outstanding services and be an employer of choice with highly trained, passionate and dedicated staff.

The Assistant Team Manager supports the Team Manager to deliver a front line, person centred care service, seven days a week, 24 hours a day.

The post holder will be responsible for all aspects of the operational management of the service in order to ensure that the care needs of people using the service are met in accordance with the CQC standards and current legislations. They will provide strong leadership to ensure a service with a high quality person-centred focus and will promote a positive culture that is person-centred, open, inclusive and empowering. The role holder will systematically monitor and review the quality of the care provided within the services to maintain high standards and take the lead on all operational Human Resource issues for the team as well as managing the budgets for the service.

To be shortlisted for this role your application will clearly evidence:

  • Relevant qualification or substantial experience of working in the service area
  • High level working knowledge of relevant legislation and procedural frameworks and practice standards
  • Proven experience of all aspects of staff management including dealing with complex HR issues
  • Proven written and verbal communication and interpersonal skills with good negotiation and influencing skills, and the ability to maintain effective working relationships at all levels
  • Competent in a range of IT tools including MS Office and database management systems
  • Understanding of the principles of confidentiality and information governance and how these apply to social care
  • Ability to communicate with compassion and authority in challenging situations and with resistant individuals, be able to effectively engage with people in complex situations both short-term and building relationships over time.
  • You have a positive approach to the unavoidable demands of this kind of role, within a large, busy and diverse team
  • You will be expected to work a rolling shift pattern including out of hours, some weekends and bank holidays

Additional information

For an informal discussion contact Zoe Richards on or by email at We look forward to receiving your application.

Additional information

The job advert closes at 23:59 on 24th November 2019.

30660.00 GBP Annual

Assistant Team Manager

Guildford, UK
£50,000 - £59,999

Published on 25 Nov 2019