Team Manager - First Response

48492.00 - 52482.00 GBP Annual
12 May 2019
31 May 2019
Job Type

Hillingdon Council: Putting our residents first

First Response (Referral and Assessment Service) Assessment is the basis on which we intervene in children's lives. Our Referral and Assessment Service, known as First Response, have the right tools including specialist Graded Care Profile 11, Signs of Safety, Safer Lives, ABE and other risk assessment training to allow for us to develop a clear understanding of what children need and how we need to intervene into their lives to reduce the risk. The Teams are fast paced, manage high risk and work to develop early relationships with family, to minimise statutory intervention. Our MASH and First Response Service is a hub for innovation, where we adopt new ways of working early on, to deliver an improved service from Early Help to Statutory Services. We are looking for a team manager, who can embrace innovation. Someone who has high expectations for evidence based risk assessment and practice. Someone who can make clear, analytical decisions on the spot, based on experience, exceptional knowledge and evidence. If this is you, please apply!

What Ofsted said:

"Children and families receive a good, timely response from the referral and assessment service. Children are seen quickly and alone, if appropriate, and their views are listened to."

"Social workers and managers clearly demonstrate an awareness of the need to ensure that all children and their families have an opportunity to be heard."

Why Hillingdon?

In April 2018, Ofsted said the following about Outstanding Leaders:

"The dedicated and knowledgeable leadership team models a child-centred approach to all strategic and operational interventions for children and this is replicated throughout the staff group

The willingness and curiosity to constantly learn from new ideas result in positive outcomes for children

Senior managers demonstrate a common sense and flexible approach to provision of this service, with intervention for children decided on need, reinforcing a needs-led approach to service delivery."


  • local government average salary pension scheme
  • free parking
  • a 36-hour week for all full-time staff
  • generous holiday entitlement
  • flexible working hours
  • season ticket loan
  • access to a Credit Union
  • access to a wide range of training and courses
  • discount on a variety of Adult Education courses run by the Council
  • payment of professional fees
  • discounts at council-owned leisure centres and swimming pools
  • cycle purchase scheme

Your Opportunity to Grow:

  • As part of our Outstanding Leadership Team, we will help you access a clear pathway in accordance to your talent and need.
  • As part of the West London Alliance and West London Teaching Partnership, Hillingdon has a PCF/KSS led training programme to provide all team managers with opportunities to meet their continuous development needs.
  • You will be surrounded by emotionally intelligent, dedicated social workers and leaders who model a "Children First" ethos. Every conversation you have will enhance your learning.
  • You will have regular, reflective supervision.
  • You will be provided with equipment to assist mobile and flexible working.

What we need from you:

  • Creativity, innovation and leadership.
  • You must have the qualities noted by Ofsted to join our outstanding leadership team.
  • You must have a social work qualification.
  • You must be able to evidence a commitment to your own development since qualification.
  • You must have experience in leadership and supervision.
  • You must be HCPC registered
  • Preferably you will have experience in Referral and Assessment

Additional information

If you have any questions about the role, please contact Antony Madden, Head of First Response and Out of Hours Social Work. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances. Disability Confident Employer & Chartered Institute of Public Finance & Accountancy