Systems Liaison Manager
Systems Liaison Manager
PO4, Salary GBP42,432 - GBP44,373 per annum (effective from 1st April 2019)
Plus a market supplement of up to GBP7,803
Work Hours: 36 Hours per Week
Housing is a top priority for Hackney. Ensuring that we deliver a high quality, customer focussed repairs service across our 30,000 homes is paramount. We have recently remodelled our repairs service to match our aspirations and are now looking for an ICT professional who can ensure our repairs systems support excellent delivery.
As Systems Liaison Manager, you will play a lead role in the coordination and digital delivery of housing ICT and shape a long-term service strategy that maximise the impact of data, new technology and service design. You will ensure housing systems support effective delivery of the repairs journey, investigate and resolve operational issues, and promote innovation. The ideal candidate will demonstrate a passion for user centred and agile design - and for delivering sustainable improvements and efficiencies through best use of ICT.
To excel in this position, you will bring experience of delivering service critical projects in a complex business environment and have a track record of working collaboratively with staff, service users and contractors on successful ICT solutions. Your track record will show that you have excellent technical knowledge and understand the wider process, systems and people issues that impact upon IT delivery. Experience of working in a housing repairs service and a good knowledge of related ITC products and services is desirable.
For more information about this exciting role and to apply, please visit our website via the button below. For an informal discussion, please contact Steve Platt, Head of Building Maintenance and Estate Environment on .
Please include a supporting statement, addressing how your skills, knowledge and experience would enable you to meet all aspects of the post, as indicated in the job description and person specification.
Closing date: 10th February 2019 (22:59pm)
Interview date: 7th March 2019
Hackney is one of the UK's highest performing local authorities, serving one of London's best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from 2012 Games, and making this a place of which we can all be proud.
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.