The Royal Albert Memorial Museum, RAMM is a much loved institution at the heart of Exeter and Devon's cultural life, telling local stories alongside international ones, through exceptional collections that embrace world cultures, natural history, antiquities and art. Multi-dimensional, multi-disciplinary and multi-award winning, judges have described us as 'modest in scale but vast in its ambition and imagination'.
Data and insight are fundamental to the success of RAMM's business plan, programming, fundraising and management decision-making. This is a new post created to develop a robust framework for capturing, analysing, interpreting and communicating insights into existing and potential users of our services and the impact of museum activities. We are looking for someone who is passionate about data, insight and customer research who can champion the use of data throughout the organisation.
The ideal candidate will be confident with the tools, technologies and methods of data capture and management including databases and CRM systems. But we are not just looking for a number-cruncher. Rather, we need someone who is able to take a strategic approach to customer research and audience segmentation, is confident interpreting the data and producing recommendations based on evidence.