Business and Technical Support Officer - Private Sector Housing

Recruiter
LONDON BOROUGH OF HACKNEY
Location
London
Salary
30012.00 - 31764.00 GBP Annual + (SO1)
Posted
12 Jun 2018
Closes
18 Jun 2018
Job Type
Contract

Business and Technical Support Officer - Private Sector Housing

SO1 - GBP30,012 - GBP31,764

Permanent and Fixed term contract / Secondment Opportunities

Hackney Council is looking for people with administrative experience to join our private sector housing team. As Business and Technical Support Officer, you will join a team that provides support for private sector housing officers delivering regulation and enforcement services for Hackney's private housing sector. Housing is a top priority for us, this is an exciting opportunity to be part of our innovative new approach.

One in three households in Hackney now rents in the private sector. Housing across London is experiencing unprecedented pressure, with rents rocketing as demand increases. Hackney's Mayor has pledged to tackle poor conditions and management concerns. We are getting tough on rogue landlords and making agents fulfil their duties using new powers and expanded licensing schemes.

We need people like you - keen to make a difference, who understand the impact housing issues have on the health and wellbeing of residents. You will help us respond to our customers' needs, providing services on-line to make our response more accessible and efficient. We will also focus on gathering data to help us target enforcement.

The outcome of this work can transform lives. Alongside enforcement, our active grants programme allows disabled and vulnerable residents to remain independent in their own homes. We help prevent homelessness by helping tenants stay in their homes. Above all, you will be part of our team working to ensure private sector housing is safe and well managed for the people living there.

You will join a team providing comprehensive technical and administrative support to our private sector housing service, including initial receipt and checking of on-line property licensing applications before they are allocated for processing.

We need people who are organised and accurate in their work. People able to take initiative and prioritise their own workload to meet deadlines. You will be the first point of contact for our service users and should have a good understanding of customer care. Familiarity with a range of IT packages is essential as is a willingness to undertake any relevant training.

Hackney is one of the UK's highest performing local authorities, serving one of London's best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from the 2012 Games, and making this a place of which we can all be proud.

If the opportunity of working here excites you, please visit our website via the button below to apply.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. You are not required to submit a supporting statement or CV.

Closing date: 17th June 2018

Interviews: 5th & 6th July 2018

We are passionate about equal opportunities, welcoming a diversity of talent and those interested in flexible working.