Head of Insight HCC3175
At Hampshire County Council, we've set ourselves apart from other organisations by creating the leading Public Sector Shared Services Partnership, offering Human Resources, Payroll, Finance, IT and Audit Services using industry best practice and cutting edge digital technology.
Our Shared Services Centre delivers to over 80,000 customers across Hampshire County Council, Hampshire Constabulary, Hampshire Fire and Rescue Service and Oxfordshire County Council and the ongoing success of the partnership has driven growth, enabling us to take on three London Boroughs in 2018.
Continuous improvement sits at the heart of our culture. Our Continuous Improvement Team turn insight in to action and enable the transformation of the service we offer our customers across our Shared Services Partnership.
We now wish to appoint an individual with the passion to innovate, create and implement an insight strategy that underpins our customer experience aspirations and unlocks the potential of the exciting digital technology we are developing.
In your role you will be responsible for leading the development and delivery of a strategic programme of insight that supports, drives and challenges the continuous improvement of our shared services model. Leading the Insight Team, you will own the development roadmap and work in partnership with our technology teams to ensure we optimise the benefits of robotic automation, analytics and data visualisation software.
With a proven track record of developing analysis, insight and intelligence resulting in tangible improvement, you will have knowledge of emerging technologies and techniques in analytics. A passionate ambassador for a data-driven approach and how it can drive an organisation, you will also have high-level leadership skills to successfully motivate the team to deliver great performance.
Using your excellent communication and presentation skills you will have the ability to influence senior stakeholders to ensure the successful implementation of insight recommendations and decisions, into corporate strategy development.
Applications will be reviewed soon after their submission and vacancies may therefore be filled before the final closing date. Potential applicants are therefore encouraged to apply as soon as possible.
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