Quality Assurance & Compliance Officer
Quality Assurance & Compliance Officer
GBP38,766 - GBP40,653 (PO3)
Work Hours: 36 Hours per Week
Hackney is London's most diverse, dynamic borough. Reaching from the Square Mile to Queen Elizabeth Olympic Park, this is an area of rapid economic growth, particularly in technology, media, fashion and other creative industries. Hackney has more green spaces than any other inner London borough; some of the capital's finest schools; first class transport connections; excellent public services; and thriving arts, cultural and retail sectors. We seek people with ambition, creativity and commitment to ensure our economic growth provides benefits for everyone and creates opportunities to transform the lives of residents.
This post forms part of the Adult Social Care Commissioning team based in the London Borough of Hackney Council and working closely with providers.
The role reports to Strategic Commissioners for each portfolio. This is a very exciting time to join the commissioning team and make a real impact on the lives of service users and their carers.
We are looking for people who want to deliver the best service for people with a variety of needs, who need support to live independent lives; someone who has the tenacity to make sure that those who require support, get the best service on the right contractual terms for our Council. You will know how to work with our service users as well as service providers to ensure the highest quality performance from them. You will support the strategic commissioner and Quality Assurance (QA) Manager in monitoring contracts, dealing with contractual issues and ensuring commissioned services are compliance with local and national policy and Law.
Your role will be to support the strategic commissioner and QA Manager to ensure that the requirements of contracts are delivered to enable us to meet our obligations under the Care Act 2014, along with NHS and Social Care policies and good practice within the relevant field are embedded within the work we do and demonstrating this. It will also involve developing and managing relationships with the contracted service providers.
We would expect you to have some experience within a Local Authority and/or Healthcare environment. Ideally you will also have experience in supporting organisations to improve their quality and help organise events or meetings. Whatever your experience, you must understand how important this role is in getting the best for our service users.
There are big financial challenges facing Adult Social Care and Health Services over the coming five years. We know we need the best people in place. People keen to make a meaningful contribution to our most vulnerable residents. People with a flexible attitude, who enjoy a fast paced working environment. If you are resourceful, resilient and results driven, then we want you as part of our Commissioning Team.
At Hackney, we go that extra mile for our people; we offer a work environment which is stimulating, fast moving and supportive, giving you the chance to use your skills and develop new ones within a high profile organisation. If you share our values and are ready to be part of our exciting journey please apply now!
It is essential that you attach a supporting statement, addressing how your skills, knowledge and experience would enable you to meet all aspects of the post, as indicated in the job description and person specification.
The ability to converse at ease with customers, including those who have communication difficulties, and provide advice in accurate spoken and written English is essential for the post.
We are passionate about equal opportunities and welcome a diversity of talent to apply.
Closing Date: Sunday 27 May 2018 (22:59 hrs)
Interview Date(s): Provisional 13 June 2018