Childrens Information & Advice Officer

Hertfordshire County Council
United Kingdom
15000.00 - 19999.00 GBP Annual
10 Jan 2018
23 Jan 2018
Job Type

Advert Information

Job Title: Children's Information & Advice Officer
Apsley 2, Hemel Hempstead
Salary Range:
GBP19,430 to GBP23,398 pa
Hours: 37 per week
Contract: Permanent

We are actively recruiting for the role of Children's Information & Advice Officer within Three Rivers Assessment Team, based in Apsley 2

This role involves responsibilities such as:

  • The children's information and advice officer contributes to this work to ensure that children and families get the right response to the concerns raised within an appropriate timeframe and by the right agency.

  • The primary areas of responsibility are to be the key point of contact for all concerns raised from various sources and to accurately record key elements of concerns raised.

  • To identify needs, with management direction and support, to assess threshold of risk and understanding of the different tiers of service provision.

  • To make full use of a range of computerised systems, gather and accurately record information to inform the manager decision on how to progress the contact or referral.

For an informal chat, please speak with Christiana Alabi on

Closing date: 21 st January 2018

Interview Date: 1st February 2018

Additional Information

Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure & Barring Service (DBS) check. For more information click here

Application Information

To apply: Please follow the 'Apply for Job' button at the bottom of the screen.

As part of the application you will be prompted to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the PERSON SPECIFICATION area of the attached Job Outline. If you do not supply a supporting statement, your application may be rejected.

For Candidate Guidance on How to Apply: Click Here

PLEASE NOTE: All questions marked with a * are mandatory question and must be answered - you will not be able to submit your application until all mandatory questions have been answered .

English Fluency:
Please Note:
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.