Housing Officer

Camden Council
01 Dec 2017
07 Dec 2017
Job Type
Directorate: Supporting Communities Location: 5 Pancras SquareSalary: GBP 28,343 to GBP32,874 Contract Type: 12 months Fixed Term Contract, full time, 36 hours per week Alternative flexible working options available/open to discussion Click HERE for information on Camden's flexible working options 25 days holiday (27 days after 5 years' service) This is an exciting role that involves managing the Councils secure tenancies, leasehold tenancies, as well as intermediate tenancies within Camden. You will deliver exceptional service to the tenants within your defined patch, in accordance with the Councils policies, procedures, and priorities within the necessary legal framework. You will have great communication skills as the role will involve liaising with a number of stakeholders. The role will also involve an element of project management of new developments, new initiatives and ensuring DMC bids are delivered within timescales and budgets. You will be required to: - Be responsible for a defined patch of properties, delivering all aspects of Tenancy Management, acting as the 'expert' point of contact with knowledge of services and agencies in order to signpost residents to those who can best deal with their issues - Actively work with Social Services on child protection cases or adult safeguarding cases on our patches including attending CP and, adult safeguarding conferences and take an appropriate active role in progressing housing related issues/solutions. - Identify where tenancies are at possible risk and prevent homelessness through the provision of general tenancy support to residents to help sustain their tenancy by encouraging engagement with support services and finding the best agencies to assist - Respond to correspondence from tenants, their representatives Members Enquiries, Councillor Enquiries, FOI's including reports as and when required. To make sure that responses are provided within agreed timescales. About us Camden's main offices are located in modern award winning offices at King's Cross. You can expect an exceptional range of benefits including discounted access to the onsite leisure facilities with swimming pool, recognition and reward for high performance with progression and pay increases, flexible and agile working hours and access to a leading pension scheme. Camden is proud to be the country's first Timewise council and as part of this accreditation, we work to help parents balance work with childcare. This fits in with our aim to be leaders in innovative flexible and part-time working that allows for different patterns of care and for parents to share childcare responsibilities. Click HERE to see the full details of our excellent benefitsMake it work for you. Make it your Camden. Discover and Diversity To "discover" more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website How to apply: To apply for this job please follow the "Apply" link. In the 'Why you?' section of the application form you will be expected to explain how you meet the key requirements for this role listed in this advert. When explaining how you meet each of the requirements, please give examples that clearly demonstrate your skills, knowledge and experience. When writing your examples give a brief description of the situation or task but focus on the actions you took and the result of your actions. Camden is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making adjustments or changes for people who have a disability or long-term health condition. If you would like us to do anything differently during the recruitment process, or provide any information in an alternative format, please contact us on , at , or post to 5 Pancras Square, London N1C 4AG. Closing date for applications: Tuesday 12 th December 2017, 23:59 pm Interviews to be held: week commencing 18 th December 2017 To view the Job profile for this vacancy please click HERE Please quote reference: 170000EK